Carlson Building Maintenance, Inc was the subject of a data breach notification filed with the IN Attorney General. The AG filing was recorded on February 26, 2025. The breach or discovery date reported in the filing is September 30, 2024.
Data Exposed
Carlson Building Maintenance, Inc was the subject of a data breach notification filed with the IN Attorney General. The AG filing was recorded on February 26, 2025. The breach or discovery date reported in the filing is September 30, 2024.
Carlson Building Maintenance, Inc operates within the facilities management and commercial cleaning sector, providing comprehensive janitorial, building maintenance, and property upkeep services to corporate offices, industrial facilities, and commercial complexes. While their primary operational focus is physical infrastructure, running a modern facilities enterprise requires maintaining extensive administrative and human resources infrastructure. To support a large, mobile workforce of cleaners, supervisors, and administrative personnel, Carlson Building Maintenance, Inc routinely collects, processes, and stores highly sensitive personal and financial data. Because the company manages substantial payrolls, tax compliance, onboarding documentation, and employee benefits for hundreds or thousands of workers, it functions as a critical repository for confidential personally identifiable information. In 2025, Carlson Building Maintenance, Inc officially reported a significant security incident to the Indiana Attorney General, alerting state regulators and affected individuals that unauthorized actors had compromised their digital systems. In the commercial services and facilities management sector, data breaches typically involve sophisticated ransomware attacks, unauthorized access to legacy human resources databases, or vulnerabilities introduced through third-party vendor software. Because facilities management firms often operate with decentralized administrative networks and rely on third-party scheduling or payroll portals, threat actors frequently exploit these digital seams to infiltrate internal networks, extract corporate files, and exfiltrate deep reserves of employee and operational data before deploying extortion software. The data exposed in the Carlson Building Maintenance, Inc breach encompasses core identifiers that present severe, long-term risks to victims. Exposed records characteristically include full names, dates of birth, Social Security numbers, home addresses, and confidential wage and compensation information, alongside direct deposit bank account details and tax withholding forms. The unauthorized release of Social Security numbers and tax records exposes affected individuals to immediate risks of tax fraud, synthetic identity creation, and unauthorized credit applications. Meanwhile, the compromise of direct deposit and wage details leaves workers vulnerable to financial account takeover, fraudulent fund diversions, and persistent phishing campaigns designed to exploit the breach victims. Under applicable federal guidelines and state statutes—including the Indiana Disclosure of Security Breach Law—companies operating within the state have a strict legal duty to implement and maintain reasonable security procedures to protect confidential personal information entrusted to them by employees and contractors. The occurrence of a data breach of this magnitude strongly suggests potential failures in foundational cybersecurity controls, such as inadequate network segmentation, unpatched administrative software, weak multi-factor authentication protocols, or insufficient oversight of third-party digital vendor access. Under state consumer protection frameworks, failing to secure this sensitive data constitutes a breach of legal duties and actionable negligence. For current and former workers who received a data breach notification letter from Carlson Building Maintenance, Inc, this correspondence serves as formal legal confirmation that their private information was compromised due to corporate security shortcomings. Legally, receiving this notice establishes standing to participate in a class action lawsuit aimed at holding the company accountable for failing to safeguard sensitive data. Importantly, victims do not need to prove that they have already suffered direct financial loss or identity theft to join a legal action; the increased risk of future harm and the necessity of purchasing credit monitoring services are sufficient grounds for relief. Our law firm is investigating potential claims on a contingency fee basis, meaning affected individuals pay nothing out of pocket unless a financial recovery is successfully obtained on their behalf.
Based on the data types reported, affected individuals face:
Your SSN is the master key to your identity. Once exposed, criminals can open new lines of credit, take out loans, or file taxes in your name.
Combined with a name and other leaked data, date of birth helps criminals pass identity verification questions at banks and government agencies.
What the Indiana data breach notification law and federal statutes entitle you to recover:
The hours spent responding to a data breach — canceling accounts, contacting credit bureaus, updating passwords, and investigating fraud — represent compensable economic harm in data breach litigation.
Once your SSN is exposed, protection becomes an ongoing expense. Plaintiffs in data breach settlements have recovered costs for credit freezes, identity protection subscriptions, and time spent dealing with fraudulent accounts — sometimes covering multiple years of exposure.
Fees charged to close and reopen accounts, issue replacement cards, or dispute fraudulent transactions are recoverable in data breach litigation. So are the costs of overdrafts, late payments, and credit damage caused by unauthorized activity.
Several state data breach laws provide for statutory minimum damages — fixed amounts recoverable per affected individual regardless of actual loss. These provisions exist specifically to make legal action viable for victims who have not yet experienced direct harm.
Note: an attorney general breach filing does not by itself establish a settlement fund, a payment amount, or a claim deadline. If an official settlement notice is later issued, rely on that notice for payment details and deadlines.
No. Under Indiana data breach notification law and federal law, the unauthorized exposure of your personal data — regardless of whether it has been actively misused — can be sufficient grounds for a claim. The breach itself is the injury.
Nothing. The Law Office of David S. Harris handles data breach cases on contingency — you pay zero upfront and owe nothing unless compensation is recovered.
Immediately place a free credit freeze at all three bureaus (Equifax, Experian, TransUnion). A freeze blocks new accounts from being opened in your name. Then file a complaint with the FTC at IdentityTheft.gov and contact our office — SSN exposure is one of the most serious breach types.
Banks may reverse fraudulent charges, but they are not obligated to compensate you for time lost, stress, or indirect damages. A class action claim against the breached company can recover those additional categories of harm.
Statutes of limitations for data breach claims vary by state but typically run 2–4 years. Depending on when you learned of the breach, you may still have time. Contact our office for a free eligibility review — there is no cost to find out.
Accepting free credit monitoring from Carlson Building Maintenance, Inc does not waive your right to pursue legal action unless you signed a specific release waiving claims. In most cases, victims who accepted monitoring can still file.
Not necessarily. Many data breach victims are never notified directly. If your personal information was held by Carlson Building Maintenance, Inc during the relevant period, you may still qualify even without receiving a letter. A free eligibility review can confirm your status.
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