Investigation Open·Data Breach

Carlson Building Maintenance Inc Data Breach Case

State
IN
Filed
Apr 3, 2026
Data Types
9 types
Records
Not disclosed

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This case file references a public filing made with the state filing in IN. This website is not affiliated with, endorsed by, or operated by any state government agency.

Quick Facts

State Filed
IN
Date Reported to AG
Apr 3, 2026
Date of Breach
Sep 22, 2025
Records Affected
Not disclosed
Status
Investigation Open
Last Updated
Oct 5, 2026
Data Types Exposed
Full NameSocial Security NumberDate of BirthHome AddressWage and Compensation InformationTax Withholding RecordsDirect Deposit Account DetailsPhone NumberEmail Address

How the Breach Occurred

Carlson Building Maintenance Inc was the subject of a data breach notification filed with the IN Attorney General. The AG filing was recorded on April 3, 2026. The breach or discovery date reported in the filing is September 22, 2025.

From the AG filing description

Carlson Building Maintenance Inc operates within the commercial real estate services and facilities management sector, providing comprehensive janitorial, engineering, and property maintenance solutions. Because facilities management operations rely heavily on decentralized workforces, extensive subcontractor networks, and large internal administrative divisions, Carlson Building Maintenance Inc maintains deep repositories of highly sensitive personal identifiable information. The company routinely collects and stores extensive records for thousands of current and former employees, field technicians, independent contractors, and administrative personnel to manage payroll, worker onboarding, tax compliance, and benefits administration. The 2026 security incident reported to the Indiana Attorney General involving Carlson Building Maintenance Inc highlights the growing cyber vulnerability of operational and administrative networks within the commercial services industry. While organizations in this sector prioritize physical asset maintenance, their digital infrastructure often houses centralized human resources databases and enterprise resource planning systems that make lucrative targets for malicious actors. Incidents of this nature typically involve sophisticated cyberattacks, such as ransomware deployments or unauthorized intrusions into corporate servers, where threat actors exploit vulnerabilities to access internal networks and extract unencrypted employee records. The exposure of sensitive personnel data in a breach of this magnitude carries profound, long-term risks for every affected individual. Because Carlson Building Maintenance Inc maintains comprehensive employee files, the compromised information frequently includes full names, Social Security numbers, dates of birth, home addresses, banking details for direct deposit, and wage or tax withholding data. When Social Security numbers and banking details are compromised, victims face an immediate and severe threat of financial identity theft, unauthorized credit openings, tax refund fraud, and account takeover. Unlike transient data, core identifiers like Social Security numbers cannot be changed, leaving victims exposed to persistent risks of fraudulent activity for years to come. Under Indiana state law and applicable federal privacy standards, employers and service providers like Carlson Building Maintenance Inc have an affirmative legal duty to implement and maintain reasonable security measures to protect the sensitive personal and financial data entrusted to them. This obligation requires robust data encryption, multi-factor authentication, regular vulnerability assessments, and strict access controls. A successful data breach of this scale strongly indicates a failure to maintain these required safeguards, raising serious questions regarding whether the company met its legal obligations under the Indiana Disclosure of Security Breach Law and broader common law duties of care. Receiving a data breach notification letter from Carlson Building Maintenance Inc is an official acknowledgment that your private information was compromised due to inadequate security practices, and it establishes the legal standing necessary to participate in a class action lawsuit. Affected individuals do not need to wait until financial fraud occurs to take legal action; the increased risk of identity theft and the loss of privacy alone are recognized grounds for seeking accountability. Our firm is actively investigating this breach on a contingency fee basis, meaning there are never any out-of-pocket costs or upfront fees, and we only recover compensation if we successfully resolve the case on your behalf.

Were You Affected?

Under the Indiana data breach notification law, you may have a legal claim against Carlson Building Maintenance Inc if any of the following apply:

  • You received a written data breach notification letter from Carlson Building Maintenance Inc
  • You are or were a customer, patient, or employee of Carlson Building Maintenance Inc
  • Your information was held by Carlson Building Maintenance Inc in IN
  • Your bank or payment card data was potentially exposed

Exposed Data — What's at Risk

Based on the data types reported in this filing:

Identity Theftcritical risk

Your SSN is the master key to your identity. Once exposed, criminals can open new lines of credit, take out loans, or file taxes in your name.

Identity Verification Bypassmedium risk

Combined with a name and other leaked data, date of birth helps criminals pass identity verification questions at banks and government agencies.

SIM Swap & Vishingmedium risk

Phone numbers exposed in breaches are used for SIM swapping attacks — hijacking your number to bypass two-factor authentication on financial accounts.

Your Legal Rights

Common categories of compensation in data breach class actions

Time & Inconvenience

Courts recognize that the time spent monitoring accounts, placing credit freezes, and dealing with the aftermath of a breach has real economic value. This category of damages is recoverable even without direct financial loss.

Credit Monitoring & Identity Restoration

Professional credit monitoring services cost $10–$40 per month. Identity theft restoration services, if needed, can cost hundreds of hours and thousands of dollars. Courts have awarded these costs as direct damages in SSN breach cases.

Financial Losses & Fraudulent Charges

Direct financial losses resulting from the breach — unauthorized charges, fraudulent transfers, or fees incurred through fraud — are recoverable as compensatory damages. Banks may reverse some charges; a class action recovers the remainder and associated costs.

Emotional Distress

Data breach victims regularly report anxiety, loss of sleep, and ongoing fear of identity theft. These non-economic harms are cognizable injuries in data breach litigation, particularly in cases involving SSN or medical record exposure.

Note: an attorney general breach filing does not by itself establish a settlement fund, a payment amount, or a claim deadline. If an official settlement notice is later issued, rely on that notice for payment details and deadlines.

Frequently Asked Questions

Do I need proof that my data was misused to file a claim against Carlson Building Maintenance Inc?

No. Under Indiana data breach notification law and federal law, the unauthorized exposure of your personal data — regardless of whether it has been actively misused — can be sufficient grounds for a claim. The breach itself is the injury.

How much does filing a claim cost?

Nothing. The Law Office of David S. Harris handles data breach cases on contingency — you pay zero upfront and owe nothing unless compensation is recovered.

My Social Security Number was exposed. What should I do right now?

Immediately place a free credit freeze at all three bureaus (Equifax, Experian, TransUnion). A freeze blocks new accounts from being opened in your name. Then file a complaint with the FTC at IdentityTheft.gov and contact our office — SSN exposure is one of the most serious breach types.

My financial account data was exposed. Can the bank recover my losses?

Banks may reverse fraudulent charges, but they are not obligated to compensate you for time lost, stress, or indirect damages. A class action claim against the breached company can recover those additional categories of harm.

Is there a deadline to file a claim?

State statutes of limitations for data breach claims typically run 2–4 years from the date of the breach or its discovery. Because this breach was recently disclosed, the window is open — but acting early preserves your options and strengthens the case.

What if Carlson Building Maintenance Inc offered me free credit monitoring after the breach?

Accepting free credit monitoring from Carlson Building Maintenance Inc does not waive your right to pursue legal action unless you signed a specific release waiving claims. In most cases, victims who accepted monitoring can still file.

Do I need to have received a notice letter to be eligible?

Not necessarily. Many data breach victims are never notified directly. If your personal information was held by Carlson Building Maintenance Inc during the relevant period, you may still qualify even without receiving a letter. A free eligibility review can confirm your status.

Applicable State Law

This breach was reported under the Indiana data breach notification law, which mandates notification and establishes your right to seek damages.

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