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Decisely Insurance Services was the subject of a data breach notification filed with the OR Attorney General. The AG filing was recorded on December 30, 2025. The breach or discovery date reported in the filing is December 15, 2024.
From the AG filing description
Decisely Insurance Services operates as a specialized insurance brokerage and technology-driven benefits administration platform, connecting small-to-midsize businesses with comprehensive health, life, and commercial insurance policies. Because of its core operational focus, Decisely functions as a central hub for sensitive corporate and employee data, managing complex group health plans, payroll integrations, and human resources benefits administration. To successfully underwrite policies, administer claims, and manage employee enrollments, the company routinely collects and stores massive repositories of Personally Identifiable Information (PII) and Protected Health Information (PHI) for thousands of employees and dependents across multiple states. In 2025, Decisely Insurance Services reported a significant data security incident to the Oregon Attorney General, alerting affected individuals and regulatory authorities that unauthorized actors had compromised their digital infrastructure. In the insurance and benefits sector, breaches of this magnitude frequently stem from sophisticated cyberattacks, such as unauthorized intrusions into centralized customer relationship management systems, third-party software vulnerabilities, or ransomware deployments targeting legacy database servers. These security failures often expose critical weak points in how administrative entities store, monitor, and encrypt sensitive client and policyholder data against modern threat actors. Data breach notification letters issued by insurance providers typically reveal the exposure of highly sensitive records, including Full Names, Dates of Birth, Social Security Numbers, Health Insurance Policy Numbers, and detailed claims or compensation histories. The exposure of this specific combination of data creates severe, long-term risks for victims. Social Security numbers and dates of birth form the foundational keys for synthetic identity fraud and unauthorized credit applications. Furthermore, the combination of insurance policy details and personal identifiers leaves victims uniquely vulnerable to targeted medical identity theft, insurance fraud, and sophisticated phishing schemes designed to drain financial accounts or intercept future benefit payouts. As an entity handling sensitive consumer and corporate data, Decisely Insurance Services was legally obligated to implement robust administrative, physical, and technical safeguards to protect this information from unauthorized disclosure. These obligations are enforced through state data protection statutes, the Gramm-Leach-Bliley Act (GLBA) where applicable to financial and insurance services, and state-level consumer protection acts requiring reasonable security practices. The occurrence of a widespread data breach strongly suggests a potential failure to maintain adequate security controls, encryption standards, and intrusion-detection mechanisms mandated by these governing legal frameworks. Receiving a data breach notification letter from Decisely Insurance Services is a formal acknowledgment that your private information was compromised due to inadequate security measures. Legally, this notice confirms your standing to participate in a class action lawsuit aimed at holding the company accountable for failing to safeguard your data. Under modern legal standards, victims do not need to prove that financial fraud has already occurred to seek compensation for the anxiety, time lost, and heightened lifelong risk of identity theft. Our law firm is currently investigating potential claims on behalf of affected individuals on a contingency fee basis, meaning you pay nothing out of pocket and we only collect a fee if we successfully recover compensation on your behalf.
Based on the data types reported in this filing:
Your SSN is the master key to your identity. Once exposed, criminals can open new lines of credit, take out loans, or file taxes in your name.
Combined with a name and other leaked data, date of birth helps criminals pass identity verification questions at banks and government agencies.
You may have been affected by the Decisely Insurance Services data breach if:
Common categories of compensation in data breach class actions
Courts recognize that the time spent monitoring accounts, placing credit freezes, and dealing with the aftermath of a breach has real economic value. This category of damages is recoverable even without direct financial loss.
Professional credit monitoring services cost $10–$40 per month. Identity theft restoration services, if needed, can cost hundreds of hours and thousands of dollars. Courts have awarded these costs as direct damages in SSN breach cases.
HIPAA violations carry civil penalties between $100 and $50,000 per violation. Where a healthcare organization's negligence led to the exposure of protected health information, class members may recover statutory damages in addition to actual losses.
Direct financial losses resulting from the breach — unauthorized charges, fraudulent transfers, or fees incurred through fraud — are recoverable as compensatory damages. Banks may reverse some charges; a class action recovers the remainder and associated costs.
Several state data breach laws provide for statutory minimum damages — fixed amounts recoverable per affected individual regardless of actual loss. These provisions exist specifically to make legal action viable for victims who have not yet experienced direct harm.
Note: an attorney general breach filing does not by itself establish a settlement fund, a payment amount, or a claim deadline. If an official settlement notice is later issued, rely on that notice for payment details and deadlines.
Applicable State Law
This breach was reported under the Oregon Consumer Information Protection Act, which mandates notification and establishes your right to seek damages.
No. Under Oregon Consumer Information Protection Act and federal law, the unauthorized exposure of your personal data — regardless of whether it has been actively misused — can be sufficient grounds for a claim. The breach itself is the injury.
Nothing. The Law Office of David S. Harris handles data breach cases on contingency — you pay zero upfront and owe nothing unless compensation is recovered.
Immediately place a free credit freeze at all three bureaus (Equifax, Experian, TransUnion). A freeze blocks new accounts from being opened in your name. Then file a complaint with the FTC at IdentityTheft.gov and contact our office — SSN exposure is one of the most serious breach types.
If Decisely Insurance Services is a covered healthcare entity or business associate under HIPAA, affected patients have additional rights — including the right to an HHS complaint. These HIPAA violations also strengthen civil damages claims. Consult an attorney to understand your full remedies.
Banks may reverse fraudulent charges, but they are not obligated to compensate you for time lost, stress, or indirect damages. A class action claim against the breached company can recover those additional categories of harm.
Statutes of limitations for data breach claims vary by state but typically run 2–4 years. Depending on when you learned of the breach, you may still have time. Contact our office for a free eligibility review — there is no cost to find out.
Accepting free credit monitoring from Decisely Insurance Services does not waive your right to pursue legal action unless you signed a specific release waiving claims. In most cases, victims who accepted monitoring can still file.
Received a notification letter from Decisely Insurance Services?
Read our dedicated guide — what the letter means and what to do.
Learn how to participate in the class action and what compensation you may be entitled to.
Join the Class Action →Use our verification tool to confirm your letter matches this official AG filing.
Verify My Notice LetterThis case file references a public filing made with the state filing in OR. This website is not affiliated with, endorsed by, or operated by any state government agency.
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