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Decisely Insurance Services, LLC Data Breach — Case File

CA · AG Filing: Jul 21, 2025

No cost. No obligation. If your data was exposed by Decisely Insurance Services, LLC, you may be entitled to financial compensation.

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Exposed Data — What's at Risk

Based on the data types reported in this filing:

Identity Theftcritical risk

Your SSN is the master key to your identity. Once exposed, criminals can open new lines of credit, take out loans, or file taxes in your name.

Identity Verification Bypassmedium risk

Combined with a name and other leaked data, date of birth helps criminals pass identity verification questions at banks and government agencies.

The Breach — What We Know

Decisely Insurance Services, LLC was the subject of a data breach notification filed with the CA Attorney General. The AG filing was recorded on July 21, 2025. The breach or discovery date reported in the filing is December 16, 2025.

From the AG filing description

Decisely Insurance Services, LLC operates as a specialized insurance brokerage and technology-driven employee benefits administrator, providing comprehensive health, life, and property-and-casualty coverage solutions primarily to small- and medium-sized businesses. Because of its core business model, Decisely functions as a vital bridge between employers, employees, and major insurance carriers. In this capacity, the company routinely collects, processes, and stores vast quantities of highly sensitive personally identifiable information and protected health information. This includes detailed census data, employee rosters, dependent details, underwriting files, and intricate health and financial records necessary for quoting, enrolling, and administering group benefit plans. In 2025, Decisely Insurance Services, LLC reported a formal data security incident to the Office of the California Attorney General. While the full technical mechanics of the intrusion continue to be examined, incidents affecting insurance intermediaries and benefits platforms typically involve sophisticated cyberattacks, such as unauthorized intrusions into centralized databases, vulnerabilities in third-party software supply chains, or credential-stuffing campaigns that bypass perimeter defenses. Given the centralized nature of insurance administration platforms, an unauthorized actor who gains entry can silently trawl through legacy archives and active databases alike, exfiltrating vast volumes of confidential corporate and consumer documentation before detection occurs. For the individuals whose personal records were compromised in the Decisely breach, the exposure of these specific data categories carries severe, long-term risks. The compromise of full names, dates of birth, and Social Security numbers creates an immediate and persistent threat of identity theft and synthetic fraud, as these core identifiers are permanent and cannot be easily changed. Furthermore, because Decisely handles insurance and benefits data, exposed records frequently include detailed policy numbers, health insurance claim histories, premium payment details, and wage data. This combination of financial and medical information leaves victims uniquely vulnerable to targeted medical identity theft, fraudulent insurance claims, unauthorized benefit modifications, and complex financial account takeovers that can disrupt lives and damage personal credit profiles for years. As a regulated entity handling sensitive consumer, financial, and healthcare-related information, Decisely Insurance Services, LLC was bound by rigorous statutory duties to safeguard the data entrusted to its care. Under California state data protection laws, including the California Consumer Privacy Act and the state's stringent data breach notification statutes, as well as applicable federal standards such as the Gramm-Leach-Bliley Act and HIPAA guidelines where applicable, financial and insurance services companies are required to implement and maintain robust administrative, technical, and physical security controls. The occurrence of a widespread data breach strongly suggests a failure in these mandatory security protocols, whether through unpatched system vulnerabilities, inadequate network segmentation, or insufficient employee cybersecurity training. Receiving a formal data security notification letter from Decisely Insurance Services, LLC is a legal confirmation that your confidential information was improperly accessed or acquired by unauthorized third parties due to corporate security shortcomings. Under modern data privacy jurisprudence, the receipt of such a notification establishes the legal standing necessary to initiate and participate in class action litigation against the responsible company. Affected individuals do not need to wait until they experience actual financial loss or identity theft to seek legal recourse and hold the company accountable. Our law firm investigates data breach cases on a strict contingency fee basis, meaning you pay nothing out of pocket and owe no legal fees unless we successfully recover compensation on your behalf.

Quick Facts

State Filed
CA
Date Reported to AG
Jul 21, 2025
Date of Breach
Dec 16, 2025
Records Affected
Not disclosed
Status
Investigation Open
Last Updated
Oct 5, 2026
Data Types Exposed
Full NameSocial Security NumberDate of BirthPolicy NumberHealth Insurance ID NumberFinancial Account NumberHome AddressWage and Compensation Information

Do You Qualify for Compensation?

You may have been affected by the Decisely Insurance Services, LLC data breach if:

  • You received a written data breach notification letter from Decisely Insurance Services, LLC
  • You are or were a customer, patient, or employee of Decisely Insurance Services, LLC
  • Your information was held by Decisely Insurance Services, LLC in CA
  • Your bank or payment card data was potentially exposed
  • Your protected health information was stored in the compromised system

Your Legal Rights

Common categories of compensation in data breach class actions

Lost Time & Remediation Costs

The hours spent responding to a data breach — canceling accounts, contacting credit bureaus, updating passwords, and investigating fraud — represent compensable economic harm in data breach litigation.

Identity Theft Protection Costs

Once your SSN is exposed, protection becomes an ongoing expense. Plaintiffs in data breach settlements have recovered costs for credit freezes, identity protection subscriptions, and time spent dealing with fraudulent accounts — sometimes covering multiple years of exposure.

HIPAA Statutory Damages

HIPAA violations carry civil penalties between $100 and $50,000 per violation. Where a healthcare organization's negligence led to the exposure of protected health information, class members may recover statutory damages in addition to actual losses.

Banking & Account Fees

Fees charged to close and reopen accounts, issue replacement cards, or dispute fraudulent transactions are recoverable in data breach litigation. So are the costs of overdrafts, late payments, and credit damage caused by unauthorized activity.

Emotional Distress

Data breach victims regularly report anxiety, loss of sleep, and ongoing fear of identity theft. These non-economic harms are cognizable injuries in data breach litigation, particularly in cases involving SSN or medical record exposure.

Note: an attorney general breach filing does not by itself establish a settlement fund, a payment amount, or a claim deadline. If an official settlement notice is later issued, rely on that notice for payment details and deadlines.

Applicable State Law

This breach was reported under the California Consumer Privacy Act (CCPA), which mandates notification and establishes your right to seek damages.

Frequently Asked Questions

Do I need proof that my data was misused to file a claim against Decisely Insurance Services, LLC?

No. Under California Consumer Privacy Act (CCPA) and federal law, the unauthorized exposure of your personal data — regardless of whether it has been actively misused — can be sufficient grounds for a claim. The breach itself is the injury.

How much does filing a claim cost?

Nothing. The Law Office of David S. Harris handles data breach cases on contingency — you pay zero upfront and owe nothing unless compensation is recovered.

My Social Security Number was exposed. What should I do right now?

Immediately place a free credit freeze at all three bureaus (Equifax, Experian, TransUnion). A freeze blocks new accounts from being opened in your name. Then file a complaint with the FTC at IdentityTheft.gov and contact our office — SSN exposure is one of the most serious breach types.

Does HIPAA give me additional rights in the Decisely Insurance Services, LLC breach?

If Decisely Insurance Services, LLC is a covered healthcare entity or business associate under HIPAA, affected patients have additional rights — including the right to an HHS complaint. These HIPAA violations also strengthen civil damages claims. Consult an attorney to understand your full remedies.

My financial account data was exposed. Can the bank recover my losses?

Banks may reverse fraudulent charges, but they are not obligated to compensate you for time lost, stress, or indirect damages. A class action claim against the breached company can recover those additional categories of harm.

Is it too late to file a claim?

Statutes of limitations for data breach claims vary by state but typically run 2–4 years. Depending on when you learned of the breach, you may still have time. Contact our office for a free eligibility review — there is no cost to find out.

What if Decisely Insurance Services, LLC offered me free credit monitoring after the breach?

Accepting free credit monitoring from Decisely Insurance Services, LLC does not waive your right to pursue legal action unless you signed a specific release waiving claims. In most cases, victims who accepted monitoring can still file.

Filing Window Open

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This case file references a public filing made with the state filing in CA. This website is not affiliated with, endorsed by, or operated by any state government agency.

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