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NAVIA BENEFIT SOLUTIONS, INC. Data Breach — Case File

IL · AG Filing: Jan 23, 2026

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Exposed Data — What's at Risk

Based on the data types reported in this filing:

Identity Theftcritical risk

Your SSN is the master key to your identity. Once exposed, criminals can open new lines of credit, take out loans, or file taxes in your name.

Identity Verification Bypassmedium risk

Combined with a name and other leaked data, date of birth helps criminals pass identity verification questions at banks and government agencies.

About This Security Incident

NAVIA BENEFIT SOLUTIONS, INC. was the subject of a data breach notification filed with the IL Attorney General. The AG filing was recorded on January 23, 2026.

From the AG filing description

Navia Benefit Solutions, Inc. operates as a specialized administrator of consumer-directed employee benefits, managing critical financial programs such as flexible spending accounts (FSAs), health savings accounts (HSAs), health reimbursement arrangements (HRAs), commuter benefits, and COBRA administration for employers nationwide. Because of its core business model, Navia sits at the intersection of sensitive personal finance and protected health information, functioning as a centralized repository for millions of workers' most confidential records. To effectively process payroll deductions, health insurance claims, and medical reimbursement requests, the company routinely collects and stores extensive personal data, making it an extraordinarily lucrative target for malicious cybercriminals seeking to monetize high-value identities. In 2026, Navia Benefit Solutions, Inc. formally reported a significant data security incident to the Illinois Attorney General, revealing that unauthorized third parties had compromised its network environment. While breach notifications of this scale typically stem from sophisticated cyberattacks—such as unauthorized access to legacy databases, ransomware deployments, or vulnerabilities within third-party vendor platforms—the overarching reality is that sensitive corporate networks housing financial and healthcare administration data are under constant assault. When threat actors penetrate these digital perimeters, they often gain unrestricted access to internal file repositories where customer and employee files are stored without adequate segregation or encryption. The exposure of data managed by a benefits administrator carries severe, cascading risks for affected individuals because of the sheer breadth and depth of the compromised information. When records containing full names, Social Security numbers, dates of birth, home addresses, banking details, and itemized medical expense receipts are leaked, victims face an immediate and prolonged threat of identity theft, medical fraud, and financial account takeover. Itemized healthcare claims and FSA/HRA receipts, in particular, reveal intimate details regarding individuals' medical conditions, prescriptions, and healthcare providers, exposing victims not only to financial exploitation but also to medical identity theft that can corrupt their health insurance profiles and medical histories. As an administrator handling confidential employee benefit funds and private health data, Navia Benefit Solutions, Inc. was legally bound by stringent regulatory frameworks, including the Health Insurance Portability and Accountability Act (HIPAA), the Gramm-Leach-Bliley Act (GLBA) where applicable, and state-level consumer protection statutes like the Illinois Personal Information Protection Act. These laws mandate rigorous technical safeguards, including robust data encryption, multi-factor authentication, continuous network monitoring, and prompt vendor risk management. The occurrence of a data breach of this magnitude serves as a strong indicator that these mandatory security obligations may have been breached, pointing to potential systemic negligence in protecting consumer data. Receiving a formal data breach notification letter from Navia Benefit Solutions, Inc. is a clear legal admission that your confidential records were compromised as a result of corporate inadequate security practices. Under modern consumer protection and privacy laws, affected individuals have the legal standing to file class action lawsuits to demand accountability, secure institutional changes in data security practices, and seek financial compensation for the time, hassle, and risks incurred. Our law firm is investigating this data breach on a contingency fee basis, meaning you pay absolutely nothing out of pocket, and we only collect a fee if we successfully recover compensation on your behalf.

Quick Facts

State Filed
IL
Date Reported to AG
Jan 23, 2026
Date of Breach
Not disclosed
Records Affected
Not disclosed
Status
Investigation Open
Last Updated
Oct 5, 2026
Data Types Exposed
Full NameSocial Security NumberDate of BirthHome AddressHealth Insurance ID NumberMedical Expense and Claim ReceiptsFlexible Spending Account (FSA) DetailsBanking and Direct Deposit Information

Were You Affected?

You may have been affected by the NAVIA BENEFIT SOLUTIONS, INC. data breach if:

  • You received a written data breach notification letter from NAVIA BENEFIT SOLUTIONS, INC.
  • You are or were a customer, patient, or employee of NAVIA BENEFIT SOLUTIONS, INC.
  • Your information was held by NAVIA BENEFIT SOLUTIONS, INC. in IL
  • Your bank or payment card data was potentially exposed
  • Your protected health information was stored in the compromised system

Your Legal Rights

Common categories of compensation in data breach class actions

Lost Time & Remediation Costs

The hours spent responding to a data breach — canceling accounts, contacting credit bureaus, updating passwords, and investigating fraud — represent compensable economic harm in data breach litigation.

Identity Theft Protection Costs

Once your SSN is exposed, protection becomes an ongoing expense. Plaintiffs in data breach settlements have recovered costs for credit freezes, identity protection subscriptions, and time spent dealing with fraudulent accounts — sometimes covering multiple years of exposure.

HIPAA Statutory Damages

HIPAA violations carry civil penalties between $100 and $50,000 per violation. Where a healthcare organization's negligence led to the exposure of protected health information, class members may recover statutory damages in addition to actual losses.

Banking & Account Fees

Fees charged to close and reopen accounts, issue replacement cards, or dispute fraudulent transactions are recoverable in data breach litigation. So are the costs of overdrafts, late payments, and credit damage caused by unauthorized activity.

Emotional Distress

Data breach victims regularly report anxiety, loss of sleep, and ongoing fear of identity theft. These non-economic harms are cognizable injuries in data breach litigation, particularly in cases involving SSN or medical record exposure.

Note: an attorney general breach filing does not by itself establish a settlement fund, a payment amount, or a claim deadline. If an official settlement notice is later issued, rely on that notice for payment details and deadlines.

Applicable State Law

This breach was reported under the Illinois Personal Information Protection Act (PIPA), which mandates notification and establishes your right to seek damages.

Frequently Asked Questions

Do I need proof that my data was misused to file a claim against NAVIA BENEFIT SOLUTIONS, INC.?

No. Under Illinois Personal Information Protection Act (PIPA) and federal law, the unauthorized exposure of your personal data — regardless of whether it has been actively misused — can be sufficient grounds for a claim. The breach itself is the injury.

How much does filing a claim cost?

Nothing. The Law Office of David S. Harris handles data breach cases on contingency — you pay zero upfront and owe nothing unless compensation is recovered.

My Social Security Number was exposed. What should I do right now?

Immediately place a free credit freeze at all three bureaus (Equifax, Experian, TransUnion). A freeze blocks new accounts from being opened in your name. Then file a complaint with the FTC at IdentityTheft.gov and contact our office — SSN exposure is one of the most serious breach types.

Does HIPAA give me additional rights in the NAVIA BENEFIT SOLUTIONS, INC. breach?

If NAVIA BENEFIT SOLUTIONS, INC. is a covered healthcare entity or business associate under HIPAA, affected patients have additional rights — including the right to an HHS complaint. These HIPAA violations also strengthen civil damages claims. Consult an attorney to understand your full remedies.

My financial account data was exposed. Can the bank recover my losses?

Banks may reverse fraudulent charges, but they are not obligated to compensate you for time lost, stress, or indirect damages. A class action claim against the breached company can recover those additional categories of harm.

Is there a deadline to file a claim?

State statutes of limitations for data breach claims typically run 2–4 years from the date of the breach or its discovery. Because this breach was recently disclosed, the window is open — but acting early preserves your options and strengthens the case.

What if NAVIA BENEFIT SOLUTIONS, INC. offered me free credit monitoring after the breach?

Accepting free credit monitoring from NAVIA BENEFIT SOLUTIONS, INC. does not waive your right to pursue legal action unless you signed a specific release waiving claims. In most cases, victims who accepted monitoring can still file.

Filing Window Open

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This case file references a public filing made with the state filing in IL. This website is not affiliated with, endorsed by, or operated by any state government agency.

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