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Next Level Finance Partners, LLC d/b/a Century Support Services was the subject of a data breach notification filed with the CA Attorney General. The AG filing was recorded on July 14, 2025. The breach or discovery date reported in the filing is September 10, 2024.
From the AG filing description
Next Level Finance Partners, LLC, doing business as Century Support Services, operates within the debt resolution and financial services sector, specializing in customized debt relief programs, financial counseling, and debt settlement solutions for consumers struggling with unsecured liabilities. Because of the core nature of their operations, Century Support Services routinely collects, processes, and retains vast quantities of deeply sensitive financial and personal information from their clients. This includes detailed household income records, creditor account numbers, banking information, payment histories, and government-issued identification numbers required to negotiate, restructure, and resolve substantial financial obligations on behalf of everyday consumers. In 2025, Next Level Finance Partners, LLC d/b/a Century Support Services reported a significant data security incident to the California Attorney General. While investigations into such events typically uncover unauthorized intrusions into corporate network infrastructure, third-party vendor compromises, or sophisticated ransomware deployment, incidents within the financial debt-relief industry often expose central data repositories containing legacy client files and active financial management databases. These security failures frequently stem from inadequate network segmentation, insufficient encryption protocols, or lapses in multi-factor authentication across administrative endpoints, allowing unauthorized actors to dwell within the system and extract confidential files undetected. The exposure of sensitive financial and personal data in a breach of this magnitude creates severe, long-term risks for affected individuals. Compromised data fields typically include full legal names, Social Security numbers, dates of birth, banking account and routing numbers, and detailed debt portfolio information. When cybercriminals obtain this combination of sensitive records, victims face an immediate and elevated threat of financial account takeover, unauthorized wire transfers, fraudulent credit card applications opened in their names, and targeted phishing schemes. Furthermore, because debt settlement clients are often already in vulnerable financial positions, the added burden of repairing compromised credit scores and combatting identity theft can be devastating to their economic stability. As a financial services provider handling sensitive consumer data, Next Level Finance Partners, LLC d/b/a Century Support Services is bound by stringent legal obligations under federal and state regulations, including the Gramm-Leach-Bliley Act (GLBA), the Federal Trade Commission Act, and the California Consumer Privacy Act (CCPA). These laws mandate that financial institutions and debt relief providers implement robust administrative, technical, and physical safeguards to protect non-public personal information from unauthorized access and exfiltration. The occurrence of a data breach of this scale strongly indicates a failure to maintain these required security standards, potentially exposing the company to significant liability for failing to safeguard consumer data adequately. Receiving an official data breach notification letter from Next Level Finance Partners, LLC d/b/a Century Support Services serves as formal legal acknowledgment that your confidential information was compromised while in their custody. Under modern data privacy jurisprudence, the receipt of such a notice establishes legal standing to participate in class action litigation against the responsible entity, even before out-of-pocket financial losses materialize. Our firm is currently investigating potential legal claims on behalf of affected consumers to hold Century Support Services accountable for their security lapses. We evaluate these cases on a strict contingency fee basis, meaning you pay no out-of-pocket costs or legal fees unless we successfully recover compensation on your behalf.
Under the California Consumer Privacy Act (CCPA), you may have a legal claim against Next Level Finance Partners, LLC d/b/a Century Support Services if any of the following apply:
Based on the data types reported in this filing:
Your SSN is the master key to your identity. Once exposed, criminals can open new lines of credit, take out loans, or file taxes in your name.
Combined with a name and other leaked data, date of birth helps criminals pass identity verification questions at banks and government agencies.
Phone numbers exposed in breaches are used for SIM swapping attacks — hijacking your number to bypass two-factor authentication on financial accounts.
Common categories of compensation in data breach class actions
Courts recognize that the time spent monitoring accounts, placing credit freezes, and dealing with the aftermath of a breach has real economic value. This category of damages is recoverable even without direct financial loss.
Professional credit monitoring services cost $10–$40 per month. Identity theft restoration services, if needed, can cost hundreds of hours and thousands of dollars. Courts have awarded these costs as direct damages in SSN breach cases.
Direct financial losses resulting from the breach — unauthorized charges, fraudulent transfers, or fees incurred through fraud — are recoverable as compensatory damages. Banks may reverse some charges; a class action recovers the remainder and associated costs.
Several state data breach laws provide for statutory minimum damages — fixed amounts recoverable per affected individual regardless of actual loss. These provisions exist specifically to make legal action viable for victims who have not yet experienced direct harm.
Note: an attorney general breach filing does not by itself establish a settlement fund, a payment amount, or a claim deadline. If an official settlement notice is later issued, rely on that notice for payment details and deadlines.
No. Under California Consumer Privacy Act (CCPA) and federal law, the unauthorized exposure of your personal data — regardless of whether it has been actively misused — can be sufficient grounds for a claim. The breach itself is the injury.
Nothing. The Law Office of David S. Harris handles data breach cases on contingency — you pay zero upfront and owe nothing unless compensation is recovered.
Immediately place a free credit freeze at all three bureaus (Equifax, Experian, TransUnion). A freeze blocks new accounts from being opened in your name. Then file a complaint with the FTC at IdentityTheft.gov and contact our office — SSN exposure is one of the most serious breach types.
Banks may reverse fraudulent charges, but they are not obligated to compensate you for time lost, stress, or indirect damages. A class action claim against the breached company can recover those additional categories of harm.
Statutes of limitations for data breach claims vary by state but typically run 2–4 years. Depending on when you learned of the breach, you may still have time. Contact our office for a free eligibility review — there is no cost to find out.
Accepting free credit monitoring from Next Level Finance Partners, LLC d/b/a Century Support Services does not waive your right to pursue legal action unless you signed a specific release waiving claims. In most cases, victims who accepted monitoring can still file.
Not necessarily. Many data breach victims are never notified directly. If your personal information was held by Next Level Finance Partners, LLC d/b/a Century Support Services during the relevant period, you may still qualify even without receiving a letter. A free eligibility review can confirm your status.
Applicable State Law
This breach was reported under the California Consumer Privacy Act (CCPA), which mandates notification and establishes your right to seek damages.
Next Level Finance Partners, LLC d/b/a Century Support Services breach?
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