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OpenLoop Health, Inc. Data Breach — Official Case File

CA filing|Reported Mar 17, 2026|8 data types exposed

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Quick Facts

State Filed
CA
Date Reported to AG
Mar 17, 2026
Date of Breach
Jan 7, 2026
Records Affected
Not disclosed
Status
Investigation Open
Last Updated
Oct 5, 2026
Data Types Exposed
Full NameDate of BirthSocial Security NumberMedical Record NumberHealth Insurance ID NumberDiagnosis and Treatment InformationPrescription InformationProvider and Treatment Dates

About This Security Incident

OpenLoop Health, Inc. was the subject of a data breach notification filed with the CA Attorney General. The AG filing was recorded on March 17, 2026. The breach or discovery date reported in the filing is January 7, 2026.

From the AG filing description

OpenLoop Health, Inc. operates within the healthcare and digital health infrastructure sector, serving as a critical intermediary that connects healthcare providers, telehealth platforms, and patients across multiple states. Because of the nature of its operations, OpenLoop Health handles extensive volumes of highly confidential Protected Health Information (PHI) and Personally Identifiable Information (PII). This data is gathered through clinical scheduling, telehealth coordination, provider credentialing, and patient intake processes, making the company a central repository for sensitive medical and demographic records. In 2026, OpenLoop Health, Inc. reported a significant cybersecurity incident to the California Attorney General's office. While the precise vector remains under active investigation, healthcare and health-tech infrastructure breaches typically involve sophisticated ransomware deployments, unauthorized intrusions into cloud-hosted databases, or vulnerabilities exploited within third-party vendor ecosystems. In the healthcare sector, threat actors frequently target interconnected networks to siphon large troves of patient and provider data before locking internal systems or demanding extortion payments. The exposure of data originating from a health-tech platform carries severe, long-term consequences for affected individuals. Compromised records routinely include a combination of full names, dates of birth, Social Security numbers, health insurance policy details, and specific clinical, diagnostic, or prescription information. Unlike a stolen credit card, which can be readily cancelled and replaced, medical and foundational identity data cannot be changed. This creates an ongoing, multi-layered risk of medical identity theft—where unauthorized parties obtain healthcare services using a victim's insurance—as well as targeted phishing schemes, fraudulent medical billing, and profound compromises to personal privacy. As an entity handling sensitive medical and personal data, OpenLoop Health, Inc. was legally bound by strict federal and state regulatory frameworks, including the Health Insurance Portability and Accountability Act (HIPAA) Security and Privacy Rules, as well as California state privacy statutes. These laws mandate robust administrative, technical, and physical safeguards, including comprehensive data encryption, multi-factor authentication, regular vulnerability assessments, and strict access controls. The occurrence of a data breach of this scale strongly indicates potential failures or lapses in maintaining adequate security measures to fend off foreseeable cyber threats. Receiving an official data breach notification letter from OpenLoop Health, Inc. serves as formal legal acknowledgment that your confidential information was compromised due to their security failures. Under California law, the receipt of such a notice establishes legal standing to participate in a class action lawsuit aimed at holding the company accountable for failing to safeguard sensitive data. Affected individuals do not need to prove that they have already suffered direct financial loss or identity theft to seek legal recourse. Our firm is actively investigating claims against OpenLoop Health, Inc. on a contingency fee basis, meaning there are never any out-of-pocket costs or fees unless we successfully recover compensation on your behalf.

Exposed Data — What's at Risk

Based on the data types reported in this filing:

Identity Theftcritical risk

Your SSN is the master key to your identity. Once exposed, criminals can open new lines of credit, take out loans, or file taxes in your name.

Identity Verification Bypassmedium risk

Combined with a name and other leaked data, date of birth helps criminals pass identity verification questions at banks and government agencies.

Check Your Eligibility

You may have been affected by the OpenLoop Health, Inc. data breach if:

  • You received a written data breach notification letter from OpenLoop Health, Inc.
  • You are or were a customer, patient, or employee of OpenLoop Health, Inc.
  • Your information was held by OpenLoop Health, Inc. in CA
  • Your protected health information was stored in the compromised system

Federal & State Protections

Common categories of compensation in data breach class actions

Time & Inconvenience

Courts recognize that the time spent monitoring accounts, placing credit freezes, and dealing with the aftermath of a breach has real economic value. This category of damages is recoverable even without direct financial loss.

Credit Monitoring & Identity Restoration

Professional credit monitoring services cost $10–$40 per month. Identity theft restoration services, if needed, can cost hundreds of hours and thousands of dollars. Courts have awarded these costs as direct damages in SSN breach cases.

HIPAA Statutory Damages

HIPAA violations carry civil penalties between $100 and $50,000 per violation. Where a healthcare organization's negligence led to the exposure of protected health information, class members may recover statutory damages in addition to actual losses.

Emotional Distress

Data breach victims regularly report anxiety, loss of sleep, and ongoing fear of identity theft. These non-economic harms are cognizable injuries in data breach litigation, particularly in cases involving SSN or medical record exposure.

Note: an attorney general breach filing does not by itself establish a settlement fund, a payment amount, or a claim deadline. If an official settlement notice is later issued, rely on that notice for payment details and deadlines.

Applicable State Law

This breach was reported under the California Consumer Privacy Act (CCPA), which mandates notification and establishes your right to seek damages.

Frequently Asked Questions

Do I need proof that my data was misused to file a claim against OpenLoop Health, Inc.?

No. Under California Consumer Privacy Act (CCPA) and federal law, the unauthorized exposure of your personal data — regardless of whether it has been actively misused — can be sufficient grounds for a claim. The breach itself is the injury.

How much does filing a claim cost?

Nothing. The Law Office of David S. Harris handles data breach cases on contingency — you pay zero upfront and owe nothing unless compensation is recovered.

My Social Security Number was exposed. What should I do right now?

Immediately place a free credit freeze at all three bureaus (Equifax, Experian, TransUnion). A freeze blocks new accounts from being opened in your name. Then file a complaint with the FTC at IdentityTheft.gov and contact our office — SSN exposure is one of the most serious breach types.

Does HIPAA give me additional rights in the OpenLoop Health, Inc. breach?

If OpenLoop Health, Inc. is a covered healthcare entity or business associate under HIPAA, affected patients have additional rights — including the right to an HHS complaint. These HIPAA violations also strengthen civil damages claims. Consult an attorney to understand your full remedies.

Is there a deadline to file a claim?

State statutes of limitations for data breach claims typically run 2–4 years from the date of the breach or its discovery. Because this breach was recently disclosed, the window is open — but acting early preserves your options and strengthens the case.

What if OpenLoop Health, Inc. offered me free credit monitoring after the breach?

Accepting free credit monitoring from OpenLoop Health, Inc. does not waive your right to pursue legal action unless you signed a specific release waiving claims. In most cases, victims who accepted monitoring can still file.

Do I need to have received a notice letter to be eligible?

Not necessarily. Many data breach victims are never notified directly. If your personal information was held by OpenLoop Health, Inc. during the relevant period, you may still qualify even without receiving a letter. A free eligibility review can confirm your status.

Received a notification letter from OpenLoop Health, Inc.?

Read our dedicated guide — what the letter means and what to do.

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This case file references a public filing made with the state filing in CA. This website is not affiliated with, endorsed by, or operated by any state government agency.

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