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CRC Insurance Services, LLC was the subject of a data breach notification filed with the TX Attorney General. The AG filing was recorded on July 1, 2025. The breach or discovery date reported in the filing is February 3, 2025.
From the AG filing description
CRC Insurance Services, LLC operates as a prominent wholesale insurance broker and managing general agent, connecting retail insurance agents with specialty insurance carriers. Because of its central role in underwriting, binding, and managing complex commercial and personal lines of coverage, CRC Insurance Services, LLC routinely collects, processes, and stores an extensive volume of highly sensitive data. This includes comprehensive policyholder records, underwriting files, detailed personal and commercial financial information, property appraisals, loss histories, and sensitive personal identifiers such as Social Security numbers, dates of birth, and banking details necessary for premium financing and claims administration. In 2025, CRC Insurance Services, LLC reported a significant data security incident to the Texas Attorney General, triggering legal scrutiny regarding the adequacy of its cybersecurity infrastructure. While incidents of this nature often involve sophisticated cyberattacks—such as unauthorized access to legacy databases, credential stuffing, ransomware deployment, or vulnerabilities within third-party vendor software supply chains—the core issue centers on whether the company maintained adequate safeguards to prevent unauthorized intrusion. In the insurance brokerage sector, where massive repositories of interconnected financial and personal data are shared between agents, carriers, and insureds, a single network compromise can expose thousands of individuals to severe privacy risks. The exposure of data through a breach of CRC Insurance Services, LLC creates profound risks for affected consumers and commercial clients. The compromised data categories—ranging from full names and Social Security numbers to detailed financial account details, policy numbers, and claims histories—provide malicious actors with the exact blueprint needed to execute multi-faceted fraud. Social Security numbers and dates of birth form the bedrock of identity theft, enabling cybercriminals to open fraudulent credit lines, apply for unauthorized loans, or intercept tax refunds. Meanwhile, exposed insurance policy and financial details allow scammers to target victims with highly convincing, spear-phishing campaigns designed to facilitate account takeover, insurance fraud, and unauthorized premium or claim diversions. As a financial and insurance services entity handling sensitive consumer information, CRC Insurance Services, LLC is bound by rigorous legal and regulatory obligations to protect this data against unauthorized disclosure. Under state data protection laws, the Texas Deceptive Trade Practices-Consumer Protection Act, and applicable federal standards such as the Gramm-Leach-Bliley Act (GLBA) where financial data is involved, institutions of this scale must implement robust administrative, physical, and technical safeguards. These obligations mandate continuous network monitoring, data encryption, strict access controls, and regular vulnerability assessments. The occurrence of a reportable data breach strongly suggests a failure to uphold these standard security protocols, leaving the company legally accountable for the resulting exposure of private consumer data. Receiving a data breach notification letter from CRC Insurance Services, LLC is a formal acknowledgement that your private information was compromised due to corporate negligence, and it serves as the foundational legal standing required to participate in a class action lawsuit. Under modern data privacy jurisprudence, impacted individuals do not need to wait until they experience actual financial loss or outright identity theft to seek legal redress; the increased, imminent risk of future fraud is legally cognizable. Our firm is investigating potential class action claims against CRC Insurance Services, LLC on a contingency fee basis, meaning there are never any out-of-pocket costs or upfront fees for affected individuals, and we only recover fees if we successfully secure a financial recovery on your behalf.
Based on the data types reported in this filing:
Your SSN is the master key to your identity. Once exposed, criminals can open new lines of credit, take out loans, or file taxes in your name.
Combined with a name and other leaked data, date of birth helps criminals pass identity verification questions at banks and government agencies.
You may have been affected by the CRC Insurance Services, LLC data breach if:
Common categories of compensation in data breach class actions
Courts recognize that the time spent monitoring accounts, placing credit freezes, and dealing with the aftermath of a breach has real economic value. This category of damages is recoverable even without direct financial loss.
Professional credit monitoring services cost $10–$40 per month. Identity theft restoration services, if needed, can cost hundreds of hours and thousands of dollars. Courts have awarded these costs as direct damages in SSN breach cases.
Direct financial losses resulting from the breach — unauthorized charges, fraudulent transfers, or fees incurred through fraud — are recoverable as compensatory damages. Banks may reverse some charges; a class action recovers the remainder and associated costs.
Data breach victims regularly report anxiety, loss of sleep, and ongoing fear of identity theft. These non-economic harms are cognizable injuries in data breach litigation, particularly in cases involving SSN or medical record exposure.
Note: an attorney general breach filing does not by itself establish a settlement fund, a payment amount, or a claim deadline. If an official settlement notice is later issued, rely on that notice for payment details and deadlines.
Applicable State Law
This breach was reported under the Texas Identity Theft Enforcement and Protection Act, which mandates notification and establishes your right to seek damages.
No. Under Texas Identity Theft Enforcement and Protection Act and federal law, the unauthorized exposure of your personal data — regardless of whether it has been actively misused — can be sufficient grounds for a claim. The breach itself is the injury.
Nothing. The Law Office of David S. Harris handles data breach cases on contingency — you pay zero upfront and owe nothing unless compensation is recovered.
Immediately place a free credit freeze at all three bureaus (Equifax, Experian, TransUnion). A freeze blocks new accounts from being opened in your name. Then file a complaint with the FTC at IdentityTheft.gov and contact our office — SSN exposure is one of the most serious breach types.
Banks may reverse fraudulent charges, but they are not obligated to compensate you for time lost, stress, or indirect damages. A class action claim against the breached company can recover those additional categories of harm.
Statutes of limitations for data breach claims vary by state but typically run 2–4 years. Depending on when you learned of the breach, you may still have time. Contact our office for a free eligibility review — there is no cost to find out.
Accepting free credit monitoring from CRC Insurance Services, LLC does not waive your right to pursue legal action unless you signed a specific release waiving claims. In most cases, victims who accepted monitoring can still file.
Not necessarily. Many data breach victims are never notified directly. If your personal information was held by CRC Insurance Services, LLC during the relevant period, you may still qualify even without receiving a letter. A free eligibility review can confirm your status.
Received a notification letter from CRC Insurance Services, LLC?
Read our dedicated guide — what the letter means and what to do.
Learn how to participate in the class action and what compensation you may be entitled to.
Join the Class Action →Use our verification tool to confirm your letter matches this official AG filing.
Verify My Notice LetterThis case file references a public filing made with the state filing in TX. This website is not affiliated with, endorsed by, or operated by any state government agency.
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